[{"data":1,"prerenderedAt":32},["ShallowReactive",2],{"legal-en-payment-terms":3},{"meta":4,"html":9,"toc":10},{"title":5,"description":6,"effectiveDate":7,"version":8},"Payment Terms","How company plans are billed, and how a client pays a company for a job through Stripe.","2026-11-08","1.1","\u003Ch2 id=\"section-1\">1. About these terms\u003C\u002Fh2>\n\u003Cp>These Payment Terms are part of the \u003Ca href=\"\u002Fterms\">Terms of Use\u003C\u002Fa> for companies. They explain two things:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Company plans.\u003C\u002Fstrong> What a company pays Road-X for a plan (Part A).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Job payments.\u003C\u002Fstrong> How a client can pay a company for a job through the Service (Part B). Road-X is not a party to that payment.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Read the \u003Ca href=\"\u002Fprivacy\">Privacy Policy\u003C\u002Fa> too. It explains what payment data we handle.\u003C\u002Fp>\n\u003Cp>Clients never pay Road-X. Part A applies only to companies.\u003C\u002Fp>\n\u003Cp>If these Payment Terms and the Terms of Use differ on a payment matter, these Payment Terms apply.\u003C\u002Fp>\n\u003Cp>A company accepts these Payment Terms when it signs up, and again when it starts Premium, by ticking the box or tapping the button to agree. A client sees the notice in section 7 before paying.\u003C\u002Fp>\n\u003Ch2 id=\"section-2\">Part A. Company plans\u003C\u002Fh2>\n\u003Ch3>2. Plans\u003C\u002Fh3>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>\u003C\u002Fth>\n\u003Cth>Free\u003C\u002Fth>\n\u003Cth>Premium\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>Price\u003C\u002Ftd>\n\u003Ctd>No charge\u003C\u002Ftd>\n\u003Ctd>50 US dollars each month\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Offers\u003C\u002Ftd>\n\u003Ctd>Up to 5 offers each calendar month\u003C\u002Ftd>\n\u003Ctd>Unlimited offers\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Payment requests for jobs (Part B)\u003C\u002Ftd>\n\u003Ctd>Not available\u003C\u002Ftd>\n\u003Ctd>Available\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003Cul>\n\u003Cli>The period for the Free offer limit is a calendar month in UTC.\u003C\u002Fli>\n\u003Cli>Each sent offer counts. An offer that is withdrawn, rejected or expired does not give the count back.\u003C\u002Fli>\n\u003Cli>The limit is for the whole company. It counts the offers of the company owner and all company managers. More accounts do not give more offers.\u003C\u002Fli>\n\u003Cli>Road-X may turn the Free offer limit on for a market. Until we do, the app counts offers and does not block a company. When the limit is on and a Free company reaches it, the app shows a clear message and a link to the billing page. The client of the request does not see this message.\u003C\u002Fli>\n\u003Cli>Premium gives unlimited offers and the payment requests in Part B. It does not include other features.\u003C\u002Fli>\n\u003Cli>Premium has no monthly cap on offers. We apply technical limits only to stop abuse or overload, such as automated or bulk sending. These limits do not affect normal use.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The numbers above are the plan details at the date of these terms. The billing page of the business portal shows the current details.\u003C\u002Fp>\n\u003Ch2 id=\"section-3\">3. Billing\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Billing is on the web. There is no in-app purchase.\u003C\u002Fli>\n\u003Cli>Stripe handles plan payments. A company starts Premium through Stripe Checkout.\u003C\u002Fli>\n\u003Cli>Premium is a monthly subscription. It renews each month and charges the card you gave, until you cancel. Before you pay, the checkout page shows the price and that Premium renews each month until you cancel. You get a confirmation email that says how to cancel.\u003C\u002Fli>\n\u003Cli>The price is in US dollars. The first version of the Service is for the United States only.\u003C\u002Fli>\n\u003Cli>Stripe shows your invoices, and you can manage your card in the Stripe customer portal that we link to from the billing page.\u003C\u002Fli>\n\u003Cli>If a payment fails, Stripe may try the card again. If the payment is still unpaid after the retries, the company returns to Free (see section 4). We do not promise a fixed number of tries or days.\u003C\u002Fli>\n\u003Cli>Stripe is the payment processor for plan billing. Stripe's terms and \u003Ca href=\"https:\u002F\u002Fstripe.com\u002Fprivacy\">Privacy Policy\u003C\u002Fa> apply to that payment.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2 id=\"section-4\">4. Cancel and fall back to Free\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>You can cancel Premium at any time in the Stripe customer portal. We link to it from the billing page. Cancelling is as easy as signing up. Cancellation takes effect at the end of the period already paid.\u003C\u002Fli>\n\u003Cli>When a paid period ends after you cancel, or when a period ends unpaid, the company returns to the Free plan.\u003C\u002Fli>\n\u003Cli>A company on Free keeps its account and the Free offer limit. A cancelled or unpaid Premium does not delete the company.\u003C\u002Fli>\n\u003Cli>A company that returns to Free keeps any open payment request payable (see section 11). It cannot create a new payment request.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2 id=\"section-5\">5. Refunds for plans\u003C\u002Fh2>\n\u003Cp>Plan fees are not refundable, except where the law requires a refund. When you cancel, you keep Premium until the end of the paid period. We do not give a partial refund for the rest of a period.\u003C\u002Fp>\n\u003Ch2 id=\"section-6\">6. Price changes\u003C\u002Fh2>\n\u003Cp>We may change the price or the details of a plan. We will tell the company by email or in the business portal at least 30 days before the new price starts. The new price starts at the first monthly renewal after those 30 days. If you do not agree, cancel before the renewal. If you keep Premium after the new price starts, you accept it.\u003C\u002Fp>\n\u003Ch2 id=\"section-7\">Part B. Job payments\u003C\u002Fh2>\n\u003Ch3>7. What a job payment is\u003C\u002Fh3>\n\u003Cp>A Premium company can send the client a payment request for a job. The client pays with Stripe Checkout. The money goes directly to the Stripe account of the company.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The company is the seller of the service and the merchant of record for the payment.\u003C\u002Fli>\n\u003Cli>The client pays the company directly through Stripe. Road-X does not process, hold or mediate the payment.\u003C\u002Fli>\n\u003Cli>Road-X takes no fee on the payment.\u003C\u002Fli>\n\u003Cli>Road-X is not the company's agent for the payment and does not guarantee that a client will pay or that a company will be paid.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The client sees this notice before paying: "Paid directly to \u003Ccode><company>\u003C\u002Fcode> via Stripe. Road-X does not process or hold this payment." The client also sees a line that says the company handles refunds.\u003C\u002Fp>\n\u003Ch3>8. Who can use job payments\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Only a company on the Premium plan can create a payment request.\u003C\u002Fli>\n\u003Cli>The company owner connects the company to Stripe. The company owner and company managers can create and cancel payment requests.\u003C\u002Fli>\n\u003Cli>A job has one open payment request. To change the amount, the company cancels the request and creates a new one.\u003C\u002Fli>\n\u003Cli>A company can create a payment request when the request is accepted, pending completion or completed.\u003C\u002Fli>\n\u003Cli>In the first version, job payments are in US dollars and only for companies with a Stripe account in the United States.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>9. Stripe account and approval\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>To receive payments, a company must set up a Stripe connected account in the onboarding that we show. The company must accept the \u003Ca href=\"https:\u002F\u002Fstripe.com\u002Flegal\u002Fconnect-account\">Stripe Connected Account Agreement\u003C\u002Fa> and the Stripe terms that apply. Stripe runs the identity checks (know your customer) in its own onboarding.\u003C\u002Fli>\n\u003Cli>Stripe decides if it approves a company, and can limit, hold or close an account at any time. Road-X does not control these decisions.\u003C\u002Fli>\n\u003Cli>Premium does not guarantee that Stripe approves a company or that payments stay on.\u003C\u002Fli>\n\u003Cli>The company is responsible for the fees that Stripe charges to it, and for its own agreement with Stripe. Road-X is not a party to that agreement.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>10. Taxes, receipts and the job price\u003C\u002Fh3>\n\u003Cp>The company sets the job price and the amount in the payment request. The company is responsible for its own sales tax, income tax, licences and receipts. Road-X gives no tax advice.\u003C\u002Fp>\n\u003Ch3>11. Refunds, disputes and chargebacks\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Refunds, disputes and chargebacks are between the client and the company. The company handles them in its own Stripe Dashboard.\u003C\u002Fli>\n\u003Cli>A company must handle a client's refund request in good faith, under the refund policy it gave to the client.\u003C\u002Fli>\n\u003Cli>Road-X has no refund or dispute feature. Road-X cannot refund a job payment or reverse a chargeback.\u003C\u002Fli>\n\u003Cli>If a client has a problem with a job or a payment, the client contacts the company first, and then their card issuer where the law gives that right.\u003C\u002Fli>\n\u003Cli>Nothing in these Payment Terms limits a right that a client has by law against the card issuer or the company, such as the right to dispute a charge.\u003C\u002Fli>\n\u003Cli>Road-X does not decide who is right in a dispute between a client and a company.\u003C\u002Fli>\n\u003Cli>A company that returns to Free keeps its open payment request payable.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>12. Paid status in the Service\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>When Stripe confirms the payment, the Service marks the job as paid.\u003C\u002Fli>\n\u003Cli>While a payment request is open, the client cannot mark the job as paid by hand.\u003C\u002Fli>\n\u003Cli>If the company marks the job as paid by hand, the open payment request is cancelled.\u003C\u002Fli>\n\u003Cli>For a job without a payment request, "paid" is only a record in the Service. Road-X does not check that money moved.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>13. Availability and changes\u003C\u002Fh3>\n\u003Cp>Job payments are available only where and when we offer them. We may change, limit or stop job payments. We will post the change here. Where we can, we will tell companies in the business portal before we stop job payments. A change does not remove the rights of a client who has already paid, and we will not stop a payment that the client has already completed. Before job payments launch outside the United States or in other currencies, we will update these Payment Terms and the Terms of Use.\u003C\u002Fp>\n\u003Ch3>14. Contact\u003C\u002Fh3>\n\u003Cp>Operator: RTV Consulting Group\u003C\u002Fp>\n\u003Cp>Questions about these Payment Terms: \u003Ca href=\"mailto:support@rtvcg.com\">support@rtvcg.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Section 13 of the \u003Ca href=\"\u002Fterms\">Terms of Use\u003C\u002Fa> (disputes and governing law) applies to these Payment Terms.\u003C\u002Fp>\n",[11,14,17,20,23,26,29],{"id":12,"text":13},"section-1","1. About these terms",{"id":15,"text":16},"section-2","Part A. Company plans",{"id":18,"text":19},"section-3","3. Billing",{"id":21,"text":22},"section-4","4. Cancel and fall back to Free",{"id":24,"text":25},"section-5","5. Refunds for plans",{"id":27,"text":28},"section-6","6. Price changes",{"id":30,"text":31},"section-7","Part B. Job payments",1794130149641]